Head of Operations & Quality – Apprenticeships
 
Location: Hampshire/Dorset/Sussex/Surrey
Salary: £60,000 + Benefits
Type: Office based / multi-site centres
 
Are you a strategic Apprenticeships leader with a passion for educational excellence and operational transformation?
Do you thrive in an environment where quality and impact drive everything you do?
Our client is a high-performing apprenticeship training provider with a rapidly growing commercial training offer, and a clear commitment to continuous improvement.
 
Following significant investment in systems and infrastructure, they are now seeking a Head of Operations & Quality to lead their next phase of growth and excellence.
 
The Opportunity
Reporting directly to the CEO, you will play a pivotal role in shaping the operational and quality agenda across all areas of the organisation (Apps & Commercial Training)
This is a leadership opportunity that blends strategic oversight with hands-on delivery management-  ensuring the business continues to meet (and exceed) OFSTED expectations while advancing its digital, commercial, and apprenticeship ambitions.
 
You’ll lead a team of three Managers and around 40 Coaches & Tutors indirectly
The team is strong, committed, and ready for the next level of leadership to help them deliver outstanding learner and employer outcomes.
 
Key Responsibilities

• Act as OFSTED Nominee (or shadow nominee) and lead all inspection readiness activity.
• Ensure compliance and excellence across apprenticeships and commercial training provision.
• Drive digitalisation of systems and processes, embedding efficiency and innovation throughout the business.
• Oversee P&L performance, managing budgets and departmental cost control.
• Lead the organisation’s commitment to excellence in both funded and commercial learning provision.

 
About You
You are an experienced operations and quality leader within the training or education sector, with a proven track record of delivering funded learning programmes. You combine a deep understanding of quality & operations in apprenticeships, and commercial training
 
You’ll bring:

• Proven operational leadership experience in a training provider or FE setting.
• Hands-on experience as an OFSTED Nominee or Shadow Nominee.
• Strong knowledge of compliance and funding.
• Demonstrable P&L management and financial control experience.
• A passion for innovation, digital transformation, and educational excellence.

 
Why Join?
This is a rare opportunity to shape the operational and quality strategy of a forward-thinking, growing provider that’s recognised for its innovation and learner success.
 

• 26 days leave + bank holidays
• Buy and sell holiday via salary sacrifice (+/- 5 days)
• Enhanced pension scheme
• Life assurance