Team Manager

Salary: £40,000
Reporting to: Operations Manager

Are you an inspiring people leader with a passion for performance, quality, and developing high-performing teams?
An established and growing training provider is seeking an experienced Team Manager to lead a team delivering Health & Social Care Apprenticeships. This is a pivotal leadership role focused on driving learner success, operational excellence, and team performance across apprenticeship delivery.
This opportunity would suit someone who thrives in a target-driven environment, enjoys coaching others to achieve their best, and is confident using data and performance insight to influence outcomes.

Key Responsibilities
As Team Manager, you will take ownership of team performance, learner progression, and quality standards. Responsibilities include:

• Leading, coaching, and developing a team delivering Health & Social Care Apprenticeships at Levels 2-5
• Driving KPI achievement, learner success rates, and overall operational performance
• Managing team performance through regular 1:1s, SMART objectives, and ongoing coaching
• Identifying and addressing underperformance through structured improvement plans
• Monitoring learner progress and implementing interventions where required
• Ensuring learner reviews and planned contact activity remain compliant and effective
• Maintaining high standards in line with ESFA funding rules, internal quality frameworks, and Ofsted expectations
• Working collaboratively with Quality, Compliance, and Support functions to ensure positive learner outcomes
• Supporting recruitment, onboarding, and development of new team members
• Leading team meetings, promoting best practice, and contributing to continuous improvement initiatives
• Managing safeguarding concerns in line with policy and procedure
• Taking responsibility for operational performance, including budget and P&L awareness

About You Essential Experience

• Minimum of 2 years’ management experience
• Proven experience leading and performance-managing teams within apprenticeship delivery or education/training environments
• Strong understanding of KPI management and operational targets
• Experience using data and reporting to drive performance improvements

Skills & Attributes

• Strong coaching and people development skills
• Excellent communication and stakeholder management abilities
• Analytical and solutions-focused approach
• Resilient, organised, and performance-driven
• Able to balance accountability with support and motivation

What’s on Offer

• A leadership role with genuine autonomy and influence
• The opportunity to shape learner journeys and operational performance
• A supportive and collaborative leadership team
• A values-driven organisation committed to continuous improvement and staff development
• The chance to make a real impact within a growing apprenticeship provision