Chief Customer Officer 
 
Product: Enterprise Technology Learning
Sector: Banking & Financial Services
Salary: £150,000 Base + £50,000 Bonus
Location: UK Based | Significant UK travel
 
Ideal candidate profile: 
An executive commercial leader from a technology consulting, workforce transformation, enterprise learning, hire-train-deploy or technology staffing background with deep experience operating within Banking and Financial Services clients.
You’ve built and grown strategic enterprise accounts, led high-performing commercial/customer organisations and are comfortable operating at C-suite level within sophisticated global banking environments.
 
This is not a traditional sales leadership role.
 
The business already has deep relationships across global banking clients and now requires a commercially elite operator capable of unlocking significantly greater strategic revenue from existing enterprise accounts.
 
The organisation delivers technology training, workforce transformation, digital capability, early careers programmes and consulting-style solutions into some of the world’s largest financial institutions.
 
The successful individual will lead and scale the commercial customer organisation responsible for:
– strategic account growth
– customer expansion
– enterprise relationship management
– commercial retention
– executive stakeholder engagement
– customer success strategy
 
You will operate directly with:
– CTOs
– Heads of Technology
– Executive Learning Leaders
– C-suite stakeholders
– Global Banking leadership teams
 
This role requires someone capable of operating in sophisticated enterprise environments where relationship depth, strategic thinking and consultative commercial leadership are critical.
 
Essential Background:
– Proven experience selling into Tier 1 or Tier 2 Banking / Financial Services clients
– Experience within technology consulting, technology training, workforce transformation, staffing, hire-train-deploy, graduate solutions or enterprise services
– Experience growing large strategic accounts (£1m+ relationships)
– Strong executive presence with experience influencing C-suite stakeholders
– Background within technology services, technology products or technology skills environments
– Experience leading high-performing commercial, customer success or strategic account teams
 
The Opportunity:
– Existing enterprise client base
– Highly consultative sales environment
– Significant account growth potential
– Scaling business with ambitious growth plans
– Executive-level influence internally and externally
– Opportunity to shape the future commercial strategy of the organisation
 
This is a rare opportunity to join a business at a genuine scale-up inflection point with strong market credibility, exceptional banking relationships and significant growth ambition.
 
For a confidential discussion, contact Jack English