Hospitality IQA – London

Find Recruitment Group
Company Name:
Find Recruitment Group
FIND are a specialist staffing business, servicing the Skills, Learning & Apprenticeship markets across the UK. We’re representing one of the leading training & apprenticeship providers in the Hospitality Sector.
We’re looking to speak with experience Hospitality Trainer, Coaches and Quality Assurers, looking to step into an L&D Development Role, supporting experienced and new trainers.
Key Responsibilities:
- Deliver face-to-face and remote coaching, mentoring, and teaching support
- Identify trainer development needs and build tailored training plans
- Support trainers through structured induction, CPD, and qualifications (e.g. TAQA, Learning and Skills Mentor)
- Conduct regular teaching observations, giving actionable feedback to improve learner outcomes
Drive Quality and Compliance
- Champion continuous improvement aligned with the Education Inspection Framework
- Use quality assurance tools (e.g. e-portfolios, learner data) to identify gaps and underperformance
- Work closely with Area Managers and other departments to ensure delivery consistency
Maximise Learning Impact
- Design and run upskilling workshops, coaching interventions, and risk-based training sessions
- Collaborate with employers during site visits to monitor the quality of apprenticeship delivery
- Keep up to date with sector trends and innovation in digital and in-person learning strategies
Requirements:
- Ideally hold a Level 4 TAQA qualification—or willing to achieve this
- Based in or near London, with flexibility for regular travel
- A natural coach and mentor with a genuine passion for developing others
- Prior experience delivering Hospitality Apprenticeships, with previous experience in a front or back of house role!